:root{--bg:#f3f6f9;--panel:#fff;--ink:#172b4d;--muted:#5e6c84;--line:#dfe3e8;--blue:#0a6ed1;--deep:#0b1f33;--cyan:#00b8d9;--green:#107e3e;--amber:#e9730c;--red:#bb0000;--shadow:0 10px 30px rgba(18,42,66,.08)}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font-family:"Segoe UI",Arial,sans-serif}.rail{position:fixed;inset:0 auto 0 0;width:240px;background:var(--deep);color:#fff;padding:24px 18px;display:flex;flex-direction:column}.logo{display:flex;gap:12px;align-items:center;font-weight:700}.logo>span{display:grid;place-items:center;width:36px;height:36px;background:linear-gradient(135deg,#43d3ff,var(--blue));clip-path:polygon(0 0,100% 0,70% 100%,0 100%)}.logo small{display:block;color:#a9bdd0;font-weight:400;margin-top:3px}.rail nav{display:grid;gap:8px;margin-top:42px}.nav{border:0;text-align:left;text-decoration:none;color:#cbd7e3;background:transparent;padding:12px;border-radius:7px;font:inherit;cursor:pointer}.nav.active,.nav:hover{background:#163a5c;color:#fff}.stack{margin-top:auto;border-top:1px solid #28445f;padding-top:18px;display:grid;gap:7px}.stack span{color:#a9bdd0;font-size:12px}main{margin-left:240px;padding:30px;max-width:1600px}header{display:flex;justify-content:space-between;align-items:center;gap:20px;margin-bottom:20px}h1{font-size:32px;margin:4px 0}h2{margin:4px 0}p{margin:4px 0;color:var(--muted)}.eyebrow{font-size:11px;letter-spacing:.12em;color:var(--blue);font-weight:800}.primary,.secondary{border:0;border-radius:6px;padding:11px 16px;font-weight:650;cursor:pointer}.primary{background:var(--blue);color:#fff}.primary:hover{background:#085caf}.secondary{background:#edf2f7;color:var(--ink);border:1px solid var(--line)}.notice{background:#e7f4ff;border-left:4px solid var(--blue);padding:12px 16px;display:flex;gap:12px;align-items:center;border-radius:4px}.notice>span{color:var(--green)}.notice small{display:block;color:var(--muted);margin-top:3px}.kpis{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin:18px 0}.kpis article{background:var(--panel);border:1px solid var(--line);border-radius:8px;padding:18px;box-shadow:var(--shadow)}.kpis small,.kpis span{display:block;color:var(--muted)}.kpis strong{display:block;font-size:30px;margin:7px 0}.kpis span{font-size:12px}.workspace,.flow{background:var(--panel);border:1px solid var(--line);border-radius:8px;box-shadow:var(--shadow)}.toolbar{display:flex;align-items:end;justify-content:space-between;gap:18px;padding:20px;border-bottom:1px solid var(--line)}.filters{display:flex;gap:8px;flex-wrap:wrap}input,select,textarea{font:inherit;border:1px solid #aeb8c2;border-radius:5px;padding:10px;background:#fff;color:var(--ink)}input:focus,select:focus,textarea:focus{outline:2px solid #8cc8ff;border-color:var(--blue)}.tableWrap{overflow:auto}table{width:100%;border-collapse:collapse}th,td{text-align:left;padding:14px 16px;border-bottom:1px solid var(--line);font-size:13px}th{color:var(--muted);font-size:11px;text-transform:uppercase;letter-spacing:.06em}.incidentTitle{font-weight:700}.incidentId{display:block;color:var(--muted);font-size:10px;margin-top:3px}.pill{display:inline-block;padding:4px 9px;border-radius:100px;font-size:11px;font-weight:700}.new{background:#e7f4ff;color:#075a9c}.inprogress{background:#fff3cd;color:#7a4f00}.resolved,.closed{background:#e4f5ea;color:#176b38}.urgent,.high{background:#ffe8e8;color:#a40000}.medium{background:#fff0d9;color:#8a4b00}.low{background:#e8f3fc;color:#245f89}.rowAction{background:transparent;border:0;color:var(--blue);font-weight:700;cursor:pointer}.empty{text-align:center;padding:38px;color:var(--muted)}.flow{margin-top:16px;padding:18px 20px;display:flex;justify-content:space-between;align-items:center}.flowSteps{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.flowSteps span{background:#eef5fb;border:1px solid #d0dfec;padding:9px 12px;border-radius:5px;font-size:12px}.flowSteps b{color:var(--blue)}dialog{border:0;border-radius:10px;padding:22px;width:min(560px,calc(100% - 30px));box-shadow:0 30px 80px rgba(0,0,0,.3)}dialog::backdrop{background:rgba(6,23,39,.6)}.dialogHead{display:flex;justify-content:space-between;align-items:start;margin-bottom:18px}.icon{border:0;background:transparent;font-size:26px;cursor:pointer;color:var(--muted)}form>label{display:grid;gap:7px;margin:13px 0;font-size:13px;font-weight:650}textarea{min-height:110px;resize:vertical}.formRow{display:grid;grid-template-columns:1fr 1fr;gap:12px}.formRow label{display:grid;gap:7px;font-size:13px;font-weight:650}.dialogActions{display:flex;justify-content:flex-end;gap:8px;margin-top:20px}.error{color:var(--red);min-height:18px}.detailGrid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.detailGrid div{background:#f5f7fa;padding:12px;border-radius:5px}.detailGrid small{display:block;color:var(--muted);margin-bottom:5px}.detailDescription{margin-top:14px;background:#f5f7fa;padding:14px;border-radius:5px;line-height:1.5}#toast{position:fixed;right:24px;bottom:24px;background:#173b2a;color:#fff;padding:13px 18px;border-radius:6px;opacity:0;transform:translateY(10px);transition:.2s;pointer-events:none}#toast.show{opacity:1;transform:none}@media(max-width:980px){.rail{position:static;width:auto}.stack{display:none}.rail nav{margin-top:18px;display:flex}main{margin:0;padding:18px}.kpis{grid-template-columns:repeat(2,1fr)}.toolbar,.flow{align-items:start;flex-direction:column}}@media(max-width:620px){header{align-items:start;flex-direction:column}.kpis{grid-template-columns:1fr}.filters>*{width:100%}.formRow{grid-template-columns:1fr}.flowSteps b{display:none}th:nth-child(4),td:nth-child(4){display:none}}